Mac OS X 10.2 (Jaguar) Compatibility Reports

Mac OS X 10.2.1 released Apple has released Mac OS X 10.2.1, a maintenance update for Jaguar, via the Software Update servers. Apple's description is as follows:

"The 10.2.1 Update delivers enhancements and improvements to the following applications, technologies and components: Mail, Image Capture, Help Viewer, graphics, printing, networking, Rendezvous, Kerberos, USB, FireWire, SCSI device compatibility and includes additional Digital Hub peripheral device support."

Initial reports indicate that the update may cause Internet Explorer to act erratically.

Toby Braun writes "Since upgrading a few minutes ago I am having trouble accessing web sites (mainly permission denied errors), I've gotten permission errors when trying to send mail via earthlink, and who knows what else."

Sung Chang writes "I just upgraded to 10.2.1 and decided to surf around in Internet Explorer. Several Web pages have incorrect formatting (with overlapping text) since the upgrade."

Early iMac display geometry problems Several readers in the MacFixIt forums report that Mac OS X 10.2 (Jaguar) does not retain the screen geometry of early-model CRT iMacs after a restart. Poster "nubis" reports the following experience with his Rev. A iMac:

"If I boot into Mac OS X 10.2 and use the monitor system preference to change the resolution, geometry, etc. everything but the geometry is retained. If I log out and then log in, the settings stay wherever I set them, but if I restart, the geometry resets to factory default. Now, if I boot into OS 9 and make the same adjustments and then restart into 9, everything holds, just like it used to. If I then change my startup disk to 10 and restart, it resets. And once it's reset in OS 10, if I boot into 9 I have to set it again. So basically, the only way I can get the screen geometry to stay is to only use OS 9.2.2"

Other posters report similar problems with Rev. C iMacs.

ATTO ExpressStripe and Norton Utilities John Schofield reports a potentially disk-damaging conflict between Norton Utilities and ATTO's ExpressStripe RAID software. The problem has been confirmed, but not addressed, by ATTO's technical support team:

"I created a striped RAID using ExpressStripe. I then ran Norton Systemworks (Norton Disk Doctor). This was the updated, 7.0.2 version of Norton Disk Doctor, compatible with Jaguar. It reported a problem with the striped drives (three volumes on two drives) and I clicked fix. Norton did not create an undo, despite being told to do so. The three volumes show up when I select 'show missing disks' in NDD, but are unfixable. They do not mount, in OS X or OS 9.2.2. "

A representative from ATTO's technical support operation replied to Schofield's problem:

"Norton may have changed the Master Directory on the disk, Norton is for use with Apple software and not ExpressStripe. You will have to call Norton and have them walk you through and change what it has edited. I am not sure of have to fix it, but I have heard from other customers that have done the same."

FaxSTF delays sleep William Kucharski reports that FaxSTF, which is bundled with new Macs, can cause a delay when entering sleep mode under Mac OS X 10.2 (Jaguar):

"Immediately after installing Jaguar, I noticed my iBook now took approximately 15 - 30 seconds to enter sleep mode after closing the lid, where it had been near immediate under 10.1.5. Apple advised me that it could be due to a running process not properly going to sleep upon receiving a signal to do so, and I narrowed it down to the daemons started by Smith Micro's FaxSTF X:

• /Library/Application Support/SmithMicro/FAXstf X/Startup/Fax Server.app/Contents/MacOS/Fax Server
• <user>/Documents/FAXstf X User Data/Modems/Apple Internal Modem/FaxJobMgr.app/Contents/MacOS/FaxJobMgr
• /Library/Application Support/SmithMicro/FAXstf X/Startup/Fax Assistant.app/Contents/MacOS/Fax Assistant

"If these daemons are running, closing the lid will result in a 15-30 second delay before sleep begins. If these daemons are killed, sleep begins within three seconds of closing the lid."

Jaguar Special Report in HTML Our Mac OS X 10.2 (Jaguar) Special Report, which consists of extensive troubleshooting insight and commentary from Macintosh industry leaders including Microsoft and Tenon Intersystems, is now available in updated HTML format for Pro subscribers. More.