The ability to create filters for spam messages in Gmail can sometimes lead to filtering e-mail from real friends.
Besides going "filter happy" on your spam messages, Gmail may accidentally mark a friend's e-mail as spam simply because it mentions certain phrases or products. For situations like these, you can add a whitelist to your Gmail. This will help messages from people you know land in the inbox, and not the trash can.
Step 1: Log in to your Gmail account.
Step 2: Click on the Settings cog in the top-right corner and go to Mail settings.
Step 3: Select the Filters tab from the choices that load.
Step 4: Click on Create a new filter, near the bottom of this area.
Step 5: In the From field, add the e-mail addresses or names of people or companies you never want to land in your spam folder, using capital OR between each address/name.
The whitelist can include:
- A specific e-mail address, like firstname.lastname@example.org
- An entire domain name like @cnet.com
- A friend's name, no matter what e-mail that person uses, like "Chris Hamilton"
- A nickname used by a friend, like Aralol
So if you wanted to include all of these, it would look like this:
Step 6: Click the Next Step button after you're finished entering all the information.
Step 7: Check the box next to Never send it to spam and then click Create Filter.
That's it! If you want to create several filters to keep them organized by domain, friends, family, or work, you can--just repeat steps 4 through 7.