You know the drill: the washing machine makes a funny sound, or refuses to spin your clothes. You call a repairman. When he shows up--3 days later, natch--buried under Mt. Washmore is the machine. The tech spends approximately 0.37 second assessing the situation, then tells you your load is out of balance. He rearranges your towels, and charges you $195 for the privilege.
What if you could just get your washer to tell the technician exactly what the problem is? That's the goal behind the new Kenmore Connect technology. Not sure if your machine is supposed to do … Read more