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E-tail Scrooges and how one woman defeated them
The nightmare of the mysterious debit card charges began this way for Caroline Butler:
She noticed that Privacy Matters 123, a membership program she had never heard of, was charging her $20 every month. She had no idea how to get her money back or even how to get the company to stop. All she knew was that they were draining the bank account used to help pay the medical bills for her 18-year-old daughter, a cancer patient.
Somehow, Butler, a freelance photographer from Paducah, Ky., unintentionally enrolled in the membership program during a visit to social-networking site, Classmates.com, … Read more
