No surprise here. The nation's most popular smartphones are favored by the customers of the top wireless carriers in the US, according to a J.D. Power customer service study released Thursday.
The study found that consumers from AT&T, Verizon, T-Mobile, and Sprint were most satisfied with the performance of Apple and Samsung smartphones, but a further breakdown of the figures showed how customers of certain carriers liked one brand over the other.
Apple's iPhone ranked the highest with AT&T and Verizon customers -- the largest carriers in the nation -- while Sprint and … Read more
Have a hankering for a Google Nexus 7 tablet along with LTE service? AT&T feels it has an offer you can't resist. The carrier has now partnered with Google to sell a 32GB version of the slate complete with AT&T LTE 4G data access for $349.
Of course you can also buy a 32GB Nexus 7 model for the same $349 direct from the Google Play store without having to commit to a lengthy two-year service contract. As someone who mainly uses tablets at home over Wi-Fi, or free-load off of friends and family's … Read more
LG has yet to usurp either Samsung or Apple as leading mobile giant in the US, but that hasn't stopped the company from outdoing itself with its new flagship device, the G2.
Dropping the "Optimus" moniker to shake off a humdrum mass-market image, LG hopes to elevate the handset to a more premium plane somewhere beyond its predecessor. The company may have stumbled a bit while hyping up its new marquee phone, but when it comes to the G2 itself, it's a definite heavyweight contender.
The G2, for example, was the first globally available device to … Read more
AT&T is catering to cost-sensitive consumers with two new lower-cost tiers of service for its Mobile Share plans and a less expensive smartphone for its prepaid service.
Starting July 26, AT&T will add two new tiers to its Mobile Share portfolio and begin offering the Nokia Lumia 520 to its prepaid GoPhone customers for $99.99.
Mobile Share customers who don't need to share as much data now will be able to subscribe to a $20 a month 300MB plan or a $50 a month 2GB plan.
Previously, AT&T's least expensive and … Read more
AT&T is offering a discount to customers who want to get a new iPhone before their contracts are up.
When AT&T customers head over to their accounts on Monday, they'll find the option to upgrade to an iPhone for a discount. On the 16GB, 32GB, and 64GB iPhone models, customers will receive $200 off the unsubsidized price. On the 16GB option, for example, customers who would normally pay $650 for an unsubsidized iPhone 5 can now pay $450. The 32GB and 64GB models are more expensive by $100 and $200, respectively.
Although it was previously … Read more
AT&T has expanded its LTE presence in the U.S.
The company announced Wednesday that it has turned on seven new LTE markets in the U.S. The new markets include Grand Rapids, Minn., Hot Springs, Ark., and Mount Vernon, Ohio. In addition, AT&T has expanded LTE coverage in Atlanta, New York City, and Columbia, S.C., among other areas.
With the new markets, AT&T now has 291 areas with LTE, covering over 200 million people across the U.S. By the end of this year, AT&T expects its LTE rollout to … Read more
AT&T has been crowned the leading mobile network provider in a new study from PC Magazine.
The news outlet on Monday posted the results of its mobile network research to determine which company -- AT&T, Sprint, T-Mobile, or Verizon -- had the fastest speeds in the United States. PC Magazine, which analyzed results across 30 cities, found that AT&T had the top 4G LTE network with average download speeds of 16.7 megabits per second and average upload speeds exceeding 7.4 megabits per second.
Although Verizon and AT&T are considered the … Read more
Six months after wireline telephone operators and trade groups asked the Federal Communications Commission for permission to begin shutting down their aging switched networks, the agency responded late Friday, calling for further study.
In a public notice (PDF) issued by an agency task force created in December 2012, the FCC reiterated the importance of accelerating the transition from switched networks to native IP infrastructure. But rather than approving limited trials to test technical and regulatory obstacles to a full conversion, the agency instead raised more questions about the trials and called for more rounds of comments.
The task force also … Read more