ChangeWave

Apple's iPad is strengthening its grip on corporate buyers as Microsoft continues to put the finishing touches on Windows 8, its first operating system to enthusiastically embrace tablet computing,

A new survey conducted by ChangeWave Research shows that companies are stepping up their tablet purchases, and that a growing number intend to buy iPads. ChangeWave said its survey of 1,604 corporate tech buyers shows the highest level of corporate iPad demand it's ever found in a survey.

The results can't bode well for Windows 8. PC growth, and by extension Windows growth, has slowed over the … Read more

Amazon's Kindle Fire falls short of the iPad in a satisfaction survey but has some big upsides, said market researcher Changewave Research in a note released Thursday.

The Kindle Fire has become surprisingly popular because it's affordable yet versatile for its price. And the numbers bear this out.

Bob O'Donnell of IDC told CNET this week that he believes Amazon shipped just under five million units in the latest quarter. "That's huge. Remember they didn't ship until early November so that's essentially two months," O'Donnell said. (Amazon does not reveal exact … Read more

The iPhone is the No. 1 choice among consumers planning to buy a new smartphone over the next 90 days, according to data released today by ChangeWave Research.

In a poll conducted in June surveying 4,163 smartphone consumers in North America, 46 percent of those planning to buy a new phone said they'll opt for an iOS device. That figure is two percentage points higher than the one seen in ChangeWave's latest survey, held in March. Trailing in second place is Android, with 32 percent saying they'll pick up a phone running Google's mobile OS, … Read more

The AT&T iPhone 4 drops more calls than Verizon's model, yet customers of both carriers seem about equally satisifed, according to a ChangeWave Research study released yesterday.

Questioning a total of 4,068 mobile phone users in a survey completed March 28, ChangeWave found that 82 percent of the Verizon Wireless iPhone 4 owners polled and 80 percent of those using AT&T's iPhone 4 said they were very satisified overall. The Verizon iPhone has been on the market since February, when it ended AT&T's long run of exclusivity for the Apple … Read more

As the iPad juggernaut continues with today's launch of the iPad 2, can any other tablet maker truly compete with Apple?

The odds seem to be against it, at least according to the results of a survey released yesterday by ChangeWave Research. Questioning more than 3,000 consumers last month, ChangeWave found that 27 percent of them plan to buy a tablet, 2 percentage points more than a similar poll found last November.

Among those eyeing a tablet, 82 percent said they'll opt for an iPad. That number compares with 4 percent looking into a Motorola Xoom, 3 … Read more

The iPhone is No. 1 in customer satisfaction, says a new ChangeWave survey, but Motorola also has its share of happy Droid users.

Among the 1,009 smartphone owners interviewed by research firm ChangeWave, results released this week found that 77 percent of all Apple iPhone owners said they're very satisfied with their phones. Motorola came in second, with 64 percent of its smartphone users who expressed high satisfaction with their phones.

In comparison, 51 percent of HTC owners and 46 percent of RIM Blackberry buyers said they're very satisfied with their smartphones.

Among specific models, Apple fans who own the newest iPhone 3GS models were more satisfied than those who still use the older 3G. And Motorola can thank the Droid for its high level of customer satisfaction--69 percent of Droid users said they're very satisfied with their phones, while only 50 percent of those who own other Motorola phones said the same.

Of course, we know that iPhone satisfaction varies a lot between rural and urban areas and by geographic location. But ChangeWave spokesman Paul Carton says the customers surveyed were a representative sampling geographically of the U.S. and Canada. Most of those surveyed were U.S. residents, he said.

Looking at HTC's customers, 68 percent of the HTC Hero owners expressed a high degree of satisfaction, compared with 50 percent of those using a Droid Eris and 38 of those with an HTC Touch. ChangeWave was running its survey just when HTC's Droid Incredible hit the market, so it couldn't provide feedback on that new model. But the research firm promised to do a follow-up survey of Droid Incredible owners.

ChangeWave also asked about the mobile operating systems running on smartphones.… Read more

Verizon's customers are a happy lot. AT&T's? Not so much, still.

At least those are the findings of a survey (PDF) released last week by ChangeWave Research that found Verizon tops among cell phone users for customer satisfaction and fewer dropped calls.

Of the 4,040 wireless subscribers questioned for the survey in March, 49 percent of Verizon's customers said they were very satisfied with their service. In second place was Sprint Nextel with a 35 percent satisfaction rate. T-Mobile and AT&T both tied for last with only 23 percent of their customers … Read more

As consumers await Apple's iPad, a new study from market analyst RBC and ChangeWave Research has revealed that the demand for Apple's tablet currently outpaces the original demand for its iPhone. MacRumors first reported on the story.

According to the survey, which was mentioned in a research note to clients by RBC analyst Mike Abramsky, 13 percent of the 3,200 folks surveyed said they were likely to buy an iPad when it's released. According to ChangeWave, initial iPhone demand was at 9 percent prior to the launch of the original iPhone.

Perhaps more importantly, the survey … Read more

Apple may be in for some short-term pain when it comes to the Mac, but it can take comfort in the fact that recent buyers seem very satisfied with their purchases.

ChangeWave released another one of its surveys Wednesday, which chart the likelihood of respondents to buy a personal computer over the next 90 days from one manufacturer as opposed to another. As we pointed out earlier this week, Apple appears to have finally run into the economic storm that is hurting the tech industry, although the more interesting number was the various customer satisfaction ratings assembled by ChangeWave.

Apple customers over the past 90 days reported by far the highest level of satisfaction in ChangeWave's survey, with 81 percent of Apple customers saying they were "highly satisfied." Asus customers were the second-most satisfied group, with 67 percent reporting they were highly satisfied with their purchase, while 61 percent of Acer customers fell into that category. Lenovo was last, with only 50 percent reporting such levels of satisfaction.… Read more