Note: This product was updated on December 7, 2007 to include descriptions of the full software feature set.
I'll come right out and say it. The biggest problem with my first experience with YouMail may have been my own human error, or bad timing. The biggest problem with my second experience is a controversial capability I tackle later on in the review--so keep reading!
In my original review of the voice mail system that lets you manage voice messages online, I said YouMail had a lot of potential, but wasn't delivering on its promise of catching my voice mail messages. It could be that I skipped a beat, and missed punching the crucial star (*) key when entering YouMail's phone number into the Motorola Razr V3 handset I tested with. Or, offers YouMail's PR representative Derek Brookmeyer, I may have actually done this as the signal cut out, in which case YouMail would not have completed my voice mail forwarding, and Verizon would not have warned me the action was unsuccessful.
So now, the complete review:
YouMail's concept fits snugly into the intersection of two meta trends--personalized greetings (such as Vringo) and online mobile management (such as Dashwire). However, since you program YouMail to take over native voice mail duties, it involves a lengthier time investment up front.… Read more