Consumers needs better operating instructions for the smart grid, a survey published on Wednesday shows.
A Boston Consulting Group study found that the majority of consumers surveyed are willing to tap into the information from smart meters to conserve energy. But utilities haven't done a good enough job of enabling people to use their two-way meters constructively.
The survey of 1,700 U.S. consumers, which was done online last December, found a strong interest in lowering energy use. Seventy-five percent of respondents said they were interested in finding easy ways to save power and two-thirds said that getting … Read more