Even though it's been around almost as long as the modern Web, instant messaging is still a great way to send short communication bursts without tying your ear to a telephone. But with great utility comes buckets of options: Do you use Yahoo IM? AOL IM? MSN? Google Talk? ICQ? What do you do if your parents are on one service, but everybody at your office uses a second, and your friends are all on a third?
Nobody wants to be logged in to half a dozen different chat programs simultaneously, which is where multiprotocol apps come in, to … Read more