iPhone owners are the happiest among smartphone customers, but mobile users in general share the same major beef: battery life.
For the seventh consecutive time, Apple was tops among smartphone makers with a satisfaction score of 839 out of 1,000, according to results from J.D. Power's latest survey, which is done every six months. The company did well in all of the factors measured by the survey--performance, ease of operation, features, and physical design. But owners were most satisfied with the iPhone's features and ease of operation.
HTC took second place with a score of 798, … Read more