A couple of days ago, I received two letters from my health insurance company.
One welcomed me to its autopay system -- which was a touch odd, given that I had been in its autopay system for many years.
The second told me that I was about to have my health insurance cut off, as I hadn't paid my monthly bill.
Please forgive me, then, if I'm not bathed in admiration for the way health insurance companies do business. There is one, however, that wants me (and you) to believe it's the apogee of efficiency.
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