I regularly visit tons of Web sites every day for the latest software updates, blog posts about cool gadgets, and other news sites. But instead of clicking through bookmarks in my Web Browser, I like the ease and convenience of a RSS reader. I recently put together a collection of RSS readers for Windows, but I just found out only a few days ago the developer of one of the best RSS readers for Mac decided to release its product for free.
Whenever I'm setting up on a new computer or test machine at work, or even after I've downloaded my must-have programs on a new home machine, one of the first things I do is grab an RSS newsreader. Though you can use Web browser favorites to hit and save your most visited sites, newsreaders have a few advantages that make getting all the latest updates even easier.
With a good newsreader on your machine, anytime you see an available RSS feed at a Web site (usually with an orange RSS or XML label), you can have all the … Read more
It's no secret we're Google Reader users here at Webware. We've got a Newbie's Guide for it, and wholly recommend it to folks who want a simple feed-reading experience. That said the product is not without its faults. Earlier today we got a pitch from a cool new service called Favorit that's definitely gunning to take some market share away from Google and other Web based RSS readers. The good news is that it's got a lot of things going for it that others do not.
First things first, Favorit does all the usual … Read more
Looking like the lovechild of a Tribble and an iPod Touch, the Chumby is an adaptable little do-anything box that can stream internet radio, browse YouTube videos, serve up newsfeeds, wake you up in the morning, and generally distract you from doing anything productive with your life. In short: the Chumby is a blast.
Want the full low-down? We've got our own Chumby photo gallery, along with the official CNET review.
The Open Television Network launched today. Don't let the name fool you: If you go to the site you won't see a competitor to YouTube, Hulu, Joost, or the like. OTN is a behind-the-scenes platform that lets small-fry media publishers sell content that's distributed through RSS.
This is a neat trick. OTN lets you subscribe to an RSS feed with audio or video content so you can see the headlines of new articles in a media player like iTunes or Miro (see story, Miro Leaves Beta) or the Zune player. When you click on a particular item … Read more
A lot of folks have discovered the wonders of going over their monthly SMS allotments because of the alert systems built into popular Web apps like Twitter. But what about getting SMS alerts for other sites, too? A service called Pingie is doing just that, letting you plug in whatever RSS feeds you'd like to keep an eye on (like ours), and sending you a portion of the latest post as an SMS message. The service notes its usefulness for sites like Slickdeals and Woot (two of my personal favorites) as well as news sites for getting the most … Read more
A lot of folks would like a memetracker for Google Reader (myself included), and if the big G's not going to provide one, it's up to third-party developers to attempt to build their own. One of the results has been ReadBurner, a service that tries to determine what items (not just feeds) are gaining in popularity at any given time based on the number of people sharing them on Google Reader.
The standard support model goes something like this: customer calls support, gets a low-level support person who proceeds to read through a manual trying to answer the question. Unable to do so, he or she calls for reinforcements who work on the problem under a veil of secrecy in which the customer never knows what is happening with her issue until it is finally resolved (if it's ever resolved). Throughout it all, the customer is in the dark.
I'm not sure that open-source support is much different, but in talking with my company's head of support today, I'm wondering if there's a better way. We try to be more permeable in how we conduct support, but perhaps open source has something radically different to offer. It would look something like this:… Read more