For several months, the Vista PC in my home office refused to upgrade Firefox. The first few times this happened, I uninstalled the old version of Firefox and reinstalled the new version. (Instructions for installing Firefox are provided on the Firefox support site.)
Though this allowed me to upgrade the browser, the uninstall/reinstall process took far too long. The Firefox error message instructed me to "make sure there are no other copies of Firefox running on your computer, and then restart Firefox to try again." I closed Firefox, opened the Windows Task Manager Processes list (press Ctrl+Alt+Delete, choose Start Task Manager, and click the Processes tab).
Sure enough, there was an entry for "firefox.exe *32," even though there were no Firefox windows open on the system. I selected the rogue entry and chose End Process to close it. With the phantom process gone, Firefox updated without a hitch.
Here are solutions to four other common Firefox glitches.
Unless you're brand new-to using computers, the recent news that an Internet Explorer hole was exploited in China-based attacks against Google Gmail users and dozens of high-tech companies was no surprise.
Lately, malicious software has increasingly targeted holes in media players such as Adobe's Flash Player and Reader PDF software, so the Chinese attack on IE is in some ways a throwback. Many tech pundits have responded by recommending against using Internet Explorer at all. The free and easy availability of alternative browsers such as Firefox, Opera, Apple's Safari, and Google's own Chrome would appear to … Read more
Like many people who work for a company that's located hundreds of miles from their home, I rely on remote-access programs, specifically the Remote Desktop Connection utility built into Windows. I recently encountered a relatively common bug in the program: in the midst of a remote session, I lost the ability to copy and paste.
Closing and restarting the remote connection fixed the problem temporarily. A more permanent solution is described by Pinal Dave on the SQL Authority blog. Press Ctrl-Alt-Delete and click Start Task Manager. Choose the Processes tab, select rdpclip.exe, click End Process, and close Task … Read more
Open any six Web pages at random and you'll get six different layouts and twice as many font styles and sizes.
The simplest way to make a page easier to read via the keyboard is to press Ctrl and the + (plus) and - (minus) keys to increase and decrease the size of text and usually images on the page. If you're browsing by mouse, press Ctrl and spin the scroll wheel up or down to change the size of a Web page's elements. You'll also find zoom-in and zoom-out options on the View menu in Firefox, … Read more
We can all be thankful Facebook doesn't let you export your friends' e-mail addresses and telephone numbers. The export prohibition doesn't extend to other information about your friends, however. A new free service puts this data in a .csv file you can import to your Outlook and Gmail contacts. Unfortunately, the results leave much to be desired.
Export Friends to .csv wasn't developed by Facebook, but rather by J?rn Arild Anden?s. You can choose to export up to 11 different categories of information about your friends, including Facebook ID, name (full, first, and last), profile … Read more
There's no reason to take the Web as it comes. Not when there are Firefox add-ons that turn Web pages into putty that you can shape as you wish. These three--Zotero, MashLogic, and RSVP Reader--let you gather and store all or parts of Web pages, open a customizable info box for whatever topics you encounter, and convert a block of text into a string of phrases that flash in a box at a speed you control.
Web pages aren't getting any smaller, but there are usually not more than a few paragraphs or a couple of images of particular interest on any given page. Firefox add-ons ICyte (also available for IE), Wired-Marker, and Trails let you save all or sections of Web pages and share your snippets with others.
ICyte makes sharing easy Most of the time, sharing Web content means sending someone a link via e-mail, chat, or phone. The ICyte add-on for Firefox and Internet Explorer lets you highlight the important content on the page before you share it, or you can save and send portions of the page rather than the whole enchilada.
You must provide your name and e-mail address to use the service. After you download the add-on and restart Firefox, two buttons are added to the left of the address bar. Click the left button to create a Cyte for a new or existing "project." Here you can assign tags or a note to the Cyte. Click the button on the right to open your Cytes in the sidebar.
The Cyte entries in the sidebar show a thumbnail of the page, its name, the name of the project, and its comments and tags. When you click a Cyte to reopen it, a banner appears at the top of the main browser window showing the same information along with the date it was saved and a Live View button that returns to the original page. You can hide this banner to view more of the page itself.
Click the gear icon that appears when you hover over a Cyte in the sidebar to open its drop-down menu with options for editing the Cyte name and other data (but not the page itself), creating a copy, deleting the Cyte, sending it to someone via e-mail, or embedding it in a Web page. You can also share the sites you designate as public with others via RSS, Facebook, Twitter, and other social networks, though I didn't try these features.
Web shoppers are a suspicious lot. That's the conclusion of a recent poll conducted by Zogby International and funded by Symantec and the National Cyber Security Alliance. The survey found that 63 percent of online shoppers abandoned a purchase due to security concerns.
Among the reasons given for failing to complete the transaction were sites that asked for too much information, uncertainty about how their personal data would be used by the site, and lack of faith in the site's security. These are all valid concerns.
Internet Explorer 8, Firefox 3, Google Chrome 4, Apple's Safari 4, and Opera 10 include features that block sites known to host malware and malicious downloads. All but Opera also let you browse without leaving any tracks. But just as important as these protections is ensuring that whichever browser you use is thoroughly patched.
Filtering out bad sites Firefox's built-in antiphishing tool claims to update its bad-site database 48 times a day, according to Mozilla's Firefox security page. Firefox 3 uses Google's Safe Browsing service to automatically block sites that are known to host malware. The … Read more