retail

Shopping is therapy, say more than half Americans

A decent shrink costs at least $100 an hour.

A decent pair of shoes can cost you the same and they last a lot longer. They understand you better too.

Surely, therefore, we shouldn't be surprised that more than half of all Americans admit that if they want to feel better, shopping is their chosen Xanax.

With just a click or two, you can be clicking your heels and forgetting the awful lover who told you that this was surely forever before becoming surly last night.

I have on my screen the results of a survey performed by TNS … Read more

Samsung launching mini stores in Best Buy shops, report says

Samsung may soon be launching mini stores within Best Buy stores, according to a new report, giving the Korean electronics giant some retail heft just in time for the Galaxy S4 launch.

According to Geek.com, certain high-traffic Best Buy locations will soon remove two aisles near their mobile departments to install new Samsung stores. Each section "will be dressed in large Samsung signage and offer custom demo stations for many of Samsung's products," the site said. Employees in each section will receive special training about how to demo Samsung-specific features.

The stores-within-stores will highlight the Galaxy … Read more

Microsoft opens more 'specialty' retail outlets

Microsoft is continuing to slowly and steadily add more brick-and-mortar stores to its roster -- but with a new twist.

Rather than opening nothing but full-service, large-scale locations, the Softies are adding more small-footprint "specialty store" locations across the U.S. and Canada. These specialty stores are what Microsoft has rechristened its holiday pop-up stores.

On the Microsoft Store Facebook page, Microsoft describes these specialty stores as "scaled-down Microsoft retail stores that carry a curated selection of the best products Microsoft has to offer."

In its full-size stores, Microsoft showcases and sells everything from a fairly … Read more

Walmart to tap in-store customers to deliver to your home?

Walmart is considering doing something that most people would find extremely radical.

The company is in the early planning stages of a service that would see in-store customers rent space in their vehicles and their time to the mega-retailer to deliver products it sells online. The move would combat same-day delivery ideas from Amazon and reportedly what's in the works with Google, which might have already signed on Target for such a service.

According to Reuters, which spoke with Walmart representatives on the idea, people would order products online. Walmart would then tap in-store customers willing to deliver products … Read more

Monoprice: A tech consumer's best friend? Or a copycat?

Reviewers have fawned over surround-sound speakers from Energy, a unit of the Klipsch Group.

Two years ago, CNET's Matt Moskovciak dubbed the Energy Take Classic 5.1 system "the best budget speaker system we've reviewed." The sound from the speakers is incredible, he wrote, and the $399 price tag unbeatable.

It was, anyway. A few months ago, upstart online retailer Monoprice debuted its 5.1 Hi-Fi Home Theater Satellite Speakers & Subwoofer system at $249. The speakers aren't just similar to the Energy system, and they don't just have the same dimensions and sound … Read more

Walmart to test product locker system at stores

Walmart plans to test a locker system at some of its retail locations this summer, the company said today.

The system, unveiled at a press event at the company's Silicon Valley headquarters this morning (via Reuters), will let people purchase items online, then pick them up in stores -- enabling customers to skip lines and guaranteeing that an item is in stock.

Amazon began a similar practice last year, in an effort to sell goods to people with hard-to-ship-to addresses. By shipping it to a locker, there's also a potential to save on shipping costs, and get items … Read more

Apple to triple its presence in India by 2015 -- report

Apple plans to dramatically expand the number of stores it'll allow to be opened in India over the next couple of years.

According to the India Times, Apple is planning to triple the number of "exclusive stores" in the country by 2015. The India Times' sources, who currently run some of Apple's exclusive stores, say that the iPad maker will have around 200 of those locations around India by 2015.

Apple operates its stores a bit differently in India than in, say, the U.S. In India, Apple has found 17 franchisees that operate stores that … Read more

Former Apple retail chief: 'I just didn't fit'

Apple's former retail chief apparently harbors few hard feelings about his previous employer, and says his brief stint at the company was "probably the best thing" that happened to him.

"Apple is a truly fantastic business. The people are great. They've got great products. It's got a great culture. And I loved working there -- it's a fantastic business," John Browett said during an on-stage interview at the Retail Week Live conference earlier this week.

"The issue there was that I just didn't fit within the way they ran the … Read more

Kate Spade to use iPads as retail signage

Taking a page from Apple's retail empire, fashion retailer Kate Spade will use iPads in some of its retail locations as in-store signage.

The retailer today said it would debut the tech in its Kate Spade Saturday stores beginning in Tokyo, before bringing it to other locations later this year.

Apple has used iPads as in-store signs since early 2011, putting the tablets in front of each and every product -- even its $49 iPod shuffle. The encased iPads display information about nearby products like prices and configurations to let customers compare and customize models. There's also the … Read more

High-tech software for retailers discreetly tracks customers

Imagine that you're the proud owner of a good old-fashioned brick-and-mortar shop. Now imagine a software service that gives you a snapshot of what's hot and what's not in your store. That's what Prism Skylabs offers.

The San Francisco startup has developed technology that uses video captured by security cameras to track customers' movements and create "heatmaps." The images represent an aggregate of all the shoppers' whereabouts in the store and which items they touched. For retailers, it's a valuable tool for making decisions about product placement and floor layout.

Prism Skylabs also … Read more