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E-tail Scrooges and how one woman defeated them

The nightmare of the mysterious debit card charges began this way for Caroline Butler:

She noticed that Privacy Matters 123, a membership program she had never heard of, was charging her $20 every month. She had no idea how to get her money back or even how to get the company to stop. All she knew was that they were draining the bank account used to help pay the medical bills for her 18-year-old daughter, a cancer patient.

Somehow, Butler, a freelance photographer from Paducah, Ky., unintentionally enrolled in the membership program during a visit to social-networking site, Classmates.com, … Read more

This holiday, who's looking out for online shoppers?

Web shoppers are in need of a digital-age Ralph Nader, the kind of firebrand consumer advocate who can focus public scorn on unscrupulous merchants.

Last week, the U.S. Senate Commerce committee revealed that some of the Web's best-known retailers, including Barnes & Noble, Hotwire, Yahoo, Pizza Hut, Travelocity, Fandango, and Victoria's Secret, were part of a dubious marketing operation designed to mislead their own customers.

Serious questions about who's policing e-commerce were raised after the Commerce committee issued a report detailing how three marketing firms, Affinion, Webloyalty, and Vertrue, generated $1.4 billion with the help … Read more

Feds: Top e-tailers profit from billion-dollar Web scam

Updated at 2:50 p.m. PST to include quotes from senators and names of retailers that do business with Vertrue, Webloyalty, and Affinion.

Words like "scam," "fraud," and "arrest" filled the air during a Senate hearing on Tuesday that focused on the controversial marketing companies that allegedly dupe consumers into paying monthly fees to join online loyalty programs.

Vertrue, Webloyalty, and Affinion generated more than $1.4 billion by "misleading" Web shoppers, said members of the U.S. Senate Committee on Commerce, Science and Transportation, which called the hearing. Lawmakers saved … Read more

The 404 Yuletide Mini-sode One: Where tis' the season to GAME ON!!!

This year The 404 decided to get something special for that special somebody: You! We'll be posting these 404 "mini-sodes" so you don't experience podcast withdrawal over the holiday break. In this first installment we talk about the year in games.

It's been a great year for gamers and we pick our faves over the past 365 days. We also take it back to 1998, ten years ago, and discuss that classic year in gaming history while roasting marshmallows over our yule log.

So Merry Christmas, Happy Hanukah, Kick-butt Kwanzaa and Fantastic Festivus. This year, give the gift of 404 and make sure to follow-up that gift with a gift of clean underpants. Who loves ya? The 404 loves ya.

Yuletide Mini-sode One Download today's podcast Read more

Class action suit means Facebook's Beacon just won't go away

A class action lawsuit filed earlier this week targets Facebook and eight of the participants in Beacon, its ill-fated advertising product that shared information about third-party site activity with the social network. The set of 20 plaintiffs, mostly residents of Texas, filed the suit in the U.S. District Court for the Northern District of California on Tuesday. Named as defendants are Facebook, as well as current or former Beacon participants Blockbuster, Fandango (owned by Comcast), Overstock.com, STA Travel, Zappos, Hotwire (owned by IAC/InterActiveCorp), and GameFly.

A Facebook representative told CNET News on Thursday that the company had … Read more

Disney sells Movies.com to Comcast's Fandango

Fandango, the movie-ticketing company owned by Comcast since 2007, announced on Monday that it has acquired Movies.com, a movie news and reviews aggregator. Movies.com had previously been owned by Disney's Walt Disney Internet Group.

Financial details were not disclosed.

The aim of the acquisition is to provide a one-stop movie hub for the Web, executives said.

"We are pleased to expand our rich-entertainment reach through this strategic addition of Movies.com," Chuck Davis, CEO of Fandango, said in a statement. The ticketing site currently sells admission to 15,000 theaters in the United States. "… Read more